Q1. When does my home quarantine period end?
A1. When your home quarantine ends depends on the day of arrival, and the day of arrival counts as Day 0; that means, the end date of your home quarantine period is three days after the date of your arrival. For example, if you arrive in Taiwan on June 20, your home quarantine will end at 24:00 on June 23.

Q2. What are entry procedures and quarantine requirements for travelers coming to Taiwan?
A2.Please refer to 「Instructions for passengers before arriving in Taiwan and clearance at the airport」(https://reurl.cc/YvyvAn)

A brief description of entry procedures is provided below:
1. Pre-arrival preparation:
Travelers should have a mobile phone with internet access and a COVID-19 PCR test result within two days prior to the flight schedule time (R.O.C. nationals, Alien Resident Certificate holders, and transit passengers will be exempt from providing a result of a PCR test) as well as specify their quarantine location on the online health declaration form.

2. Make online health declaration and specify your quarantine location via mobile phone:
Travelers must have a phone number of a telecom service provider in Taiwan and use the mobile phone with the Taiwan number (one phone per one person) to complete an online health declaration on the Quarantine System for Entry; in special circumstances, travelers can complete their online health declaration at the "self-service registration area" at the airport and receive an Electronic Health Declaration Receipt. In addition, according to the Communicable Disease Control Act, travelers entering Taiwan are required to truthfully declare their travel history and health status; any person who falsifies such information or refuses, evades, or obstructs such declaration will be fined up to NT$150,000.

3. Present Electronic Health Declaration Receipt and relevant documents for inspection:
After travelers complete the online health declaration on the Quarantine System for Entry, travelers should have their passport and Electronic Health Declaration Receipt ready for inspection by quarantine officers. In addition, quarantine officers and inspection personnel at Taiwan's airports will conduct random inspections of travelers’ PCR test results. If a violation of relevant regulations is found by random inspections, heavy penalties will be imposed in accordance with the Communicable Disease Control Act.

4. Walk through Taiwan CDC fever screening stations:
※ Travelers who do not have fever/ pper respiratory symptoms or pass through infrared fever scanners without elevated temperatures detected should take a deep-throat saliva test at a designated location in the airport/port of entry after completing Step 2. For details about the specimen collection process, please visit https://reurl.cc/Lba77X or view the picture below. After taking a saliva test, travelers should proceed to clear customs and complete entry procedures and then take a quarantine vehicle compliant with epidemic prevention protocols to their quarantine location; travelers should follow related quarantine and testing measures after arriving at their quarantine location.
※ Travelers with fever or pper respiratory symptoms should cooperate with quarantine officers in undergoing a health assessment and undertaking necessary quarantine measures.

Q2-1. What are the requirements with regard to the COVID-19 PCR test result within two days prior to the flight schedule time?
A2-1.
please refer to the Entry and Quarantine Measures for COVID-19 Prevention FAQs concerning COVID-19 PCR Test Reports within Two Days prior to Flight Schedule Time. (https://reurl.cc/M0qO24)



Q3. What are entry requirements and related regulations for ship crew members entering Taiwan's ports?
A3. Foreign and Taiwanese crew members permitted to enter a port of Taiwan or go ashore to rest should undergo a three-day home quarantine (one person per residence) and a four-day self-initiated epidemic prevention or adhere to special quarantine requirements approved by the CECC. Further information can be found under the section of Press Releases on the Taiwan Centers for Disease Control website (https://www.cdc.gov.tw/En); details about requirements for different types of vessels can be found on the websites of respective competent authorities as listed below.
(1). Please visit the Maritime and Port Bureau website (https://en.motcmpb.gov.tw) for details about merchant ships, cruise ships, pleasure boats, etc.
(2). Please visit the Bureau of Energy of the Ministry of Economic Affairs website (https://www.moeaboe.gov.tw/ECW/english/home/English.aspx) for details about offshore wind vessels.
(3). Please visit the website of the Fisheries Agency of the Council of Agriculture of the Executive Yuan (https://en.fa.gov.tw/) for details about fishing vessels.

Q4. What are health management protocols for domestic airline crew members returning to Taiwan from regions under the Level 3 travel notice?
A4. Taiwan-based airline crew members are required to follow the Operational Principles for R.O.C (Taiwanese) Airlines Air Crewmembers to Implement Health Control Measures for Epidemic Prevention drawn up by the Civil Aeronautics Administration (CAA), MOTC. Airline crew members should  follow respective epidemic prevention and quarantine measures listed below according to their vaccination status after return:

1. Crew members returning from countries under Level 3 travel notice (long-haul flights)：
(1). Those who have received a COVID-19 booster shot for at least 14 days can use testing to replace quarantine: a seven-day self-health management (D0: PCR testing; rapid or PCR testing every two days).
(2). Those who have not received a booster shot (including those who have received a booster for a period of less than 14 days): a three-day home quarantine (D0: PCR testing) plus a four-day self-health management (D4-D7: rapid or PCR testing every day, and going outside is only allowed after testing negative).

2. Crew members who have not entered countries under Level 3 travel notice and have returned to Taiwan the same day (short-haul flights):
(1). Those who have received a COVID-19 booster shot for at least 14 days: a five-day self-health monitoring and a rapid test or PCR test every five days; regular testing may not be mandatory if five days have passed since the last flight duty, and no new duty has been assigned (the days should be recounted after a new duty is assigned).
(2). Those who have not received a booster shot (including those who have received a booster for a period of less than 14 days): a seven-day self-health management and a PCR test every seven days; regular testing may not be mandatory if seven days have passed since the last flight duty, and no new duty has been assigned (the days should be recounted after a new duty is assigned).

If airline crew members have fever or upper respiratory symptoms before (upon) entry, they must undergo a COVID-19 test and home quarantine. Furthermore, those who violate epidemic prevention regulations at an outstation or on the flight will be placed under home quarantine after returning to Taiwan.

CAA supervises the implementation of airlines' management mechanisms for crew members. For any questions about entry requirements for domestic airline crew members, please call CAA (02-23496144) or visit the CAA website (https://www.caa.gov.tw/Article.aspx?a=3046&lang=1).

Q5. What rules must confirmed COVID-19 cases abide by before taking the flight to Taiwan?
A5.
Please refer to the FAQs concerning Confirmed COVID-19 Cases Taking the Flight to Taiwan.(https://reurl.cc/ZApExg)

Q6. What should I do if I experience discomfort or symptoms before or upon entry?
A6. If you have experienced any discomfort or symptoms in the 14 days before entry or upon entry, you should truthfully report discomfort or symptoms on the Quarantine System for Entry and notify Taiwan CDC quarantine personnel at the airport or port after arrival; you should also cooperate in undergoing a health assessment and undertaking other necessary quarantine measures.

Q7. If I make a false declaration about my travel history or health status, will I be subject to any penalties?
A7. Yes. If you make a false declaration, you are subject to a fine between NT$10,000 and NT$150,000 according to Article 69 of the Communicable Disease Control Act. According to Subparagraph 2, Paragraph 1, Article 58 of the same Act, travelers entering Taiwan are required to make a truthful declaration on communicable disease forms (e.g. COVID-19 Health Declaration and Home Quarantine Notice).

Q8. When can I get the result of the deep-throat saliva test?
A8. If the result of the deep-throat saliva test you took upon arrival is positive, your local health authority will notify you of the positive test result. To view your test result (positive or negative), please log into the Digital COVID-19 Certificate website or the National Health Insurance Express App.

Q1. How can I complete the online declaration of Quarantine System for Entry? What documents do I need to prepare?
In response to coronavirus disease 2019 (COVID-19), Taiwan has established the Quarantine System for Entry (referred to as the Entry Quarantine System).
※Please prepare the following documents before logging into the system:
(1) Confirmation of your quarantine program (please book a quarantine hotel in advance if you plan to quarantine in a hotel; if you plan to quarantine at home or a residence of your family or friends, please make sure the principle of one person per residence is met);
(2) Personal passport.
Step 1: As long as you enter Taiwan from abroad, you can use your smartphone to make an online health declaration within 48 hours before your flight arrives in Taiwan and fill in your health status and travel history; the Entry Quarantine System can help speed up your customs clearance when entering the country. You only need to scan the QR Code directly with your smartphone or click on the following link: https://hdhq.mohw.gov.tw/ to visit the system.
Step 2: Make sure that your phone number can send and receive text messages normally. Connect to the Internet through free Wi-Fi provided by the airport or international roaming service on your phone and log into the Entry Quarantine System to complete the online declaration. After these steps, the system will send a text message to your mobile phone when your flight arrives in Taiwan.
Step 3: Enter data into each field to complete the online declaration.
Step 4: Present the "Departure Place Declaration Certificate" to airline ground staff for confirmation when you check in at an oversea airport.
Step 5: Turn on your phone after arriving in Taiwan, and an electronic health declaration receipt will be sent to your phone via text message. And show your health declaration receipt on your mobile phone for verification by on-site quarantine personnel.

Q2. Why can't I receive the text messages? How do I solve this problem?
If you have correctly completed the declaration form on the Entry Quarantine System, the system will not send a text message until you arrive in Taiwan. If you still cannot receive the text message after arrival, you can follow the steps below to troubleshoot the problem:
1. Check the accuracy of your personal information
(1) Check whether your passport number or resident certificate number on the Entry Quarantine System is consistent with that used when purchasing your flight ticket. In addition, check whether your mobile phone number or country code (e.g. +886) is correct.
(2) Please check again whether the mobile phone number inputted into the Entry Quarantine System is correct before you submit your personal information.
(3) If you are not an R.O.C (Taiwan) national, please click the "No Passport Click Here" button, and the system will automatically fill in your passport number.
2. SMS settings for sending and receiving messages on your mobile phone
(1) Please make sure that your phone can normally make and receive calls or send and receive text messages. If your phone is set to airplane mode during the flight, please turn off airplane mode and restart your phone to send and receive text messages normally.
(2) Please check your phone's brand and model and whether it has a message filtering function; if you have a Huawei phone (call settings → menu → harassment interception) or a Xiaomi phone (security center → harassment interception → settings).
3. Please ask airport quarantine personnel to use the troubleshooting function. After verifying your passport number, name, and other information, a text message will be sent to you.

Q3. How can I modify the information that has been inputted into the Quarantine System for Entry?
Visit the homepage of the "Quarantine System for Entry " and click "Data Modification" in the upper left corner of the page. Fill in the " Passport No. ", " Date of birth ", and "Delivered Data" fields and click "Confirm". After these steps, you can begin modifying your personal information.

Q4. Is there a penalty for failure to make a health declaration on the Quarantine System for Entry?
According to Article 58 of Communicable Disease Control Act, travelers arriving in Taiwan are required to truthfully complete a health declaration form on the system and abide by home quarantine and self-health management measures.Any person who refuses to follow, evades, or obstructs these measures or provides inaccurate or false information on the health declaration form is subject to a fine ranging from NT$ 10,000 to 150,000. Those who violate quarantine regulations are subject to a fine ranging from NT$ 100,000 to 1,000,000.

Q5. Can passengers share mobile phones?
In order to carry out digital tracking and follow-up care at the community level, inbound passengers are required to have a phone number of a telecom service provider in Taiwan (a SIM card can be purchased at the airport of arrival in Taiwan) and to use their personal mobile phone (1 person, 1 phone) to make the health declaration. However, under special circumstances (for example, the passenger is a child under 12 years old) and when the passenger will undergo home quarantine with another person in the same location, they can complete the health declaration through a shared mobile phone. (Please fill in the ID number separately and do not share)

Q6. If I have a mobile phone number for international roaming, why do I need to apply for a domestic mobile phone number when entering the country?
1. As long as your mobile phone has international roaming, you will receive text messages, but the roaming number cannot be effectively used for personal health monitoring and follow-up care after you enter the country. Therefore, inbound passengers must apply for a Taiwan mobile phone number to facilitate the management and support care services provided by the civil affairs bureau and local borough chief.
2. You should use a Taiwan mobile phone number to make a health declaration and receive an electronic health declaration receipt. If you do not have a Taiwan mobile phone number, you can make your declaration with your roaming number at the place of departure (an overseas station of the airline company). Once you arrive in Taiwan, you will need to purchase a SIM card of a Taiwan telecom service provider at the airport of arrival and install it before entering the country.  (If you have purchased a SIM card of a Taiwan telecom service provider overseas, please do not put it in the luggage)

Q7. I have been living abroad for a long time, and my Taiwan mobile phone SIM card has expired or has been disabled, what should I do?
You can apply for a new SIM card to a telecom service provider on site (near the place where you submit your quarantine notice), or apply to reactivate your SIM card.

Q8. What should children under 18 who have lived overseas for a long time do if they plan to come back to Taiwan on their own but they don't have a Taiwan SIM card or mobile phone number?
According to the National Communications Commission (NCC), minors are allowed to  apply for a domestic mobile phone number if they can provide two ID documents and those of their legal representative. Overseas students may have school personnel act as their legal representative if they have difficulty obtaining these documents of their parents. In addition, some telecom service providers offer cell phone rental service.

Q9. Can my family members use my personal information for the health declaration?
No. Your family members cannot fill in your personal information on their health declaration form for entry. Each person coming to Taiwan needs to provide their own ID number, passport number, and date of birth when they make their health declaration.

Q10. For passengers arriving in Taiwan via a third place from the place of departure, which flight number should be entered in the Entry Quarantine System?
According to the current regulations, passengers should use their mobile phone to complete the declaration on the Entry Quarantine System before boarding their plane. For example, a passenger departs from Paris, France on flight MM99, then transfers to Hong Kong, and takes flight KK123 to Taiwan. This person should select France for the Country/Region of Departure and provide the number of the transfer flight (KK123).

The Central Epidemic Command Center (CECC) has announced that starting 00:00 on June 27 (time of arrival in Taiwan), quarantine measures for arriving travelers will be strengthened as the Delta variant continues to spread globally and is highly transmissible. Details about strengthened measures are listed below.

Passengers entering Taiwan from key high-risk countries (India, Brazil, the United Kingdom, Peru, Israel, Indonesia and Bangladesh) must stay at group quarantine facilities. Other passengers are required to stay in quarantine hotels or stay at group quarantine facilities at their own expense.

According to strengthened quarantine measures, you and your family should undergo quarantine in a quarantine hotel or a group quarantine facility, but each of you should quarantine in a separate room with a separate bathroom (one person per room).

If you meet the requirements for undergoing quarantine with your family in the same room for caregiving reasons, you may quarantine in the same room with them. If you need to make such a request, you should submit your application to the local government.
The requirements for undergoing quarantine with family members for caregiving reasons:
(1) Children and teenagers (<18 years old).
(2) Individuals who are ≧65 years old and unable to take care of themselves.
(3) Individuals with physical or mental disabilities.
(4) Individuals with physical or mental incapacity.
(5) Individuals with serious injuries.
(6) Pregnant women who cannot take care of themselves during pregnancy as assessed by a doctor.
(7) Individuals unable to take care of themselves due to injuries or illnesses.
(8) Other conditions approved by the local government.

 

The novel viral pneumonia (officially called COVID-19) started since December 2019 in Wuhan, Hubei province of China. Fever was the main clinical symptom. Some would also experience breathing difficulties with X-ray findings of infiltrative injury to both lungs. The cause of this novel pneumonia belongs to a class of virus called coronavirus. Other significant diseases such as SARS also belong to the coronavirus family.

Coronavirus (CoV) is an enveloped virus which gives its name from the crown-like spikes seen under electron microscopy.

Coronavirus infection among humans primarily involves the respiratory tract, including symptoms of general upper respiratory infection like nasal congestion, rhinorrhea, cough, and fever. However, infections caused by SARS-CoV, MERS-CoV, and COVID-19 (SARS-CoV-2) tend to be more severe than other strains of human coronavirus, with some cases developing severe pneumonia and even respiratory failure.

Apart from those transmissible to humans, other specific strains of coronaviruses are also known to infect animals such as bat, pig, cattle, turkey, cat, dog, and ferret. Case reports of animal-to-human transmission have also been reported.

Certain strains of coronaviruses are zoonotic, which means they are pathogenic in both humans and other vertebrates. Most human coronaviruses are transmitted through direct contact with body secretions or respiratory droplets from infected individuals. Some strains of coronaviruses cause diarrhea among animals and can be isolated from animal feces; as a result, they are also transmitted through direct contact with feces of infected animals.
Severe Acute Respiratory Syndrome (SARS) virus, which first emerged in 2002, was likely associated with human exposure to infected animals such as civets or bats. Middle East Respiratory Syndrome (MERS) virus, which first emerged in 2012, has been linked to human contact with camels or consuming camel milk.

SARS-Cov-2 is a new strain of coronavirus which first emerged in Wuhan, Hubei Province, China back in December 2019. Initially, the World Health Organization (WHO) received reports on December 31, 2019 that Chinese authorities have identified a novel viral outbreak involving over 40 patients in Wuhan, Hubei Province, China. This was a previously-unknown strain of coronavirus, and the WHO referred to it by the provisional name 2019 novel coronavirus (2019-nCoV). The International Committee on Taxonomy of Viruses (ICTV) then officially named it as Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) on February 11th, whereas the WHO then officially named the disease caused by SARS-CoV-2 as COVID-19.

Aside from its origin in Wuhan, Hubei Province, China, where SARS-CoV-2 was first identified, numerous cases have been reported in other Chinese provinces and cities such as Beijing, Tianjin, Shanghai, and Guangdong. COVID-19 has since spread rapidly worldwide, and has been declared by the WHO as a global pandemic. As of April 12, 2020, over 1.77 million cases have been reported in 210 countries and territories, with over 108,000 deaths.
 

The first confirmed imported case in Taiwan was reported on January 21, 2020, who was an individual residing in Wuhan, Hubei Province, China. As of April 11, 2020, a total of 385 cases have been confirmed in Taiwan, with 6 mortalities reported. There has so far been no evidence of community infection in Taiwan.
 

When a pneumonia outbreak of unknown origin took place in Wuhan, China in December 2019, most cases could be traced back to Huanan Seafood Wholesale Market, a wet market selling seafood and wild animals. SARS-CoV-2 was detected in environmental specimens from this market; however, the exact source of infection remained elusive.
Besides, epidemiological studies of confirmed cases demonstrated infection among family members and healthcare personnel. As a result, it is highly probable that the risk of human-to-human transmission may be increased through respiratory droplets within close proximity, as well as direct or indirect contact with nasal or oral secretions and body fluids of infected individuals.

The main clinical manifestations of confirmed cases of COVID-19 are fever, general fatigue, respiratory symptoms, and dry cough, while some of them may even develop respiratory failure. In severe cases, the symptoms could progress to severe pneumonia, acute respiratory distress, or multiple organ failure, and shock. According to available epidemiological data reported so far, most patients eventually recover, but there are still some deaths. Most mortality cases had underlying diseases, such as diabetes mellitus, chronic liver disease, renal insufficiency, and cardiovascular disease, etc.

There has so far been no approved specific antivirals or other drugs against SARS-CoV-2 infection, though there are several ongoing clinical trials evaluating direct treatments. According to the “Interim Guidelines for Clinical Management of COVID-19 Patients” published by the Taiwan CDC, patients should be given supportive treatment as early as possible and their clinical conditions should be closely monitored. Appropriate medication may be given if necessary.
 

When travelling to epidemic regions or taking public transportation in those regions, wearing surgical face masks is recommended as a preventive measure, the same as preventing common respiratory tract infections.

If you have (1) traveled to or lived in epidemic regions during the past 14 days, or (2) been informed by health authorities that you were in contact with confirmed COVID-19 cases, and has developed a fever or respiratory symptoms during home quarantine, you should:

• Put on surgical face mask immediately
• Contact the local health bureau, or dial the toll-free Taiwan CDC Infection Control Hotline 1922 for help, and seek medical service as advised as soon as possible.
• Be sure to inform the doctor of your travel history, occupational or other relevant exposure, and if anyone around you has developed similar symptoms.

The incubation period is defined as the time between exposure to the virus and onset of symptoms. Based on information released by the WHO and available literature, the incubation period for SARS-CoV-2 is currently estimated to be between 2 to 12 days with an average of 7 days. However, for those who have traveled to epidemic regions or had come in contact with suspected COVID-19 patients, home quarantine is still mandatory to prevent possible disease spreading.
 

Taiwan CDC routinely updates all the latest information regarding the evolving domestic COVID-19 epidemic situations, and provides detailed recommendations for prevention measures. Please refer to https://www.cdc.gov.tw/En/Bulletin/List/7tUXjTBf6paRvrhEl-mrPg for further details.
 

Coronaviruses are not readily isolated from tissue cultures. Real-time polymerase chain reaction (RT-PCR) is the primary choice for testing coronaviruses in humans, which can also aid in determining the epidemiology and evolution characteristics of the virus.
 

After the SARS outbreak in 2003, Taiwan has been routinely screening for fever on all inbound international transportation at ports of entry and conducting quarantine assessments on the travel history of fever individuals. In response to the COVID-19 epidemic which first originated from Wuhan, China, the Taiwan Central Epidemics Command Center (CECC) has been constantly strengthening international epidemic surveillance as well as border control measures. To minimize the risk of any community outbreaks, passengers presenting with fever at international and Mini Three Links ports of entry are required to clarify any travel history to Wuhan and undergo comprehensive health assessment to evaluate the need of on-the-spot compulsory transfer to hospital (medical evacuation). For inbound travelers with upper respiratory symptoms who do not meet the criteria of compulsory transfer to hospital, they are required to complete the “Communicable Disease Survey Form” and receive “Notification of Compulsory Quarantine for Arriving Passengers with Suspicious Symptoms.” This is aimed at strengthening quarantine measures at ports of entry and to improve understanding of COVID-19 among the general public, while protecting domestic security at once.

During the visit, you should:

1. Adopt personal protective measures, wash your hands frequently with soap, and always wear a face mask.
2. Avoid high-risk public places such as live animal markets and local hospitals
3. Avoid contact with live animals or animal carcasses
4. Avoid eating raw meat or eggs
5. If you develop flu-like symptoms (e.g. fever (body temperature≧38℃), cough, etc.), put on a surgical mask and seek medical attention immediately

If you have traveled to or lived in China in the past 14 days, please put on surgical masks and seek medical attention immediately if you develop fever or any respiratory symptoms. When seeking medical attention, you should actively inform doctors of your travel history, occupational exposure, relevant exposure, and whether people around you have also developed similar symptoms.
While there is currently no rapid screening available for COVID-19, you may receive testing for SARS-CoV-2 if indicated by doctors.

Taiwan CDC has raised the travel notice for Wuhan, China to Level 3 (Warning) on January 21, 2020. Travellers are advised to avoid all nonessential visits to regions with  Level 3 travel notice.
 

Clean and disinfect high-touch surfaces with bleach once daily. Use a 1:50 bleach solution (1000 ppm) for furnitures and kitchens, and a 1:10 bleach solution (5000 ppm) for bathrooms and toilets. Change the bleach solution everyday. Check for good ventilation to maintain clean indoor air.
 

A1. During home quarantine, you should:
1. Stay at home or at an accomodation location. You are NOT allowed to travel abroad or take any public transportation.
2. Separate yourself from others in your home as much as possible. All should adopt appropriate protective measures, which includes wearing a surgical mask, maintaining good personal hygiene, and staying a proper distance away from others (1-1.5m).
3. Record your body temperatures and health conditions in detail. You will receive follow up phone calls everyday from health authorities.
4. If any symptom develops, contact the district Public Health Bureau. Follow their instructions to seek medical attention. Do NOT take public transportation.
A2. During self-health management, you should:
1. Rest at home and avoid going out as much as possible. Wear a surgical mask at all times if you are going out.
2. Maintain respiratory tract hygiene and good cough etiquette.
3. Check your body temperature every morning and evening. Record the temperatures and daily activities in detail.
4. If any symptom develops, contact the district Public Health Bureau. Follow their instructions to seek medical attention. Avoid taking public transportation as much as possible.
 

Home-quarantined individuals are those who have come into contact with COVID-19 patients and are therefore required to stay home for self-health monitoring. They are currently asymptomatic and do not transmit the virus to other people. You do not have to be concerned if you had come into contact with home-quarantined individuals. Simply live as usual.
 

All patients with COVID-19 are released from isolation and discharged only after they meet the discharge criteria, i.e. three consecutively negative SARS-CoV-2 tests. After discharge, they do not transmit the virus to other people and pose no threat to the community. Please accept them and do not discriminate against them, simply keep on your usual life.
 

A: Simply add 15 days to the date of entry. For example, if you arrived in Taiwan on April 1st, you will be released from home quarantine on April 16th (1+15=16).
 

A: You may apply for a SIM card at the airport. Our quarantine staff will dial the phone number on-site to ensure it is valid and you are always reachable. For those arriving at Taoyuan International Airport, you will receive a mobile phone designated for home quarantine/self-health management follow-up and tracking.

• For adults: Use your personal mobile phone number.
• For children under 18 years of age whose parents are also undergoing home quarantine: The priorities are as follows:

1. Mobile phone number of the father (who is also under home quarantine)
2. Mobile phone number of the mother (who is also under home quarantine)
3. Mobile phone number of a co-resident living with the children (who is also under home quarantine), and specifically note “this number is shared between the co-resident and the children” in the remarks section.
 

According to the WHO and Chinese officials, the incubation period of the novel coronavirus between disease exposure to the onset of symptoms ranges from 2 to 12 days (7 days on average). However, 14 days of surveillance is required for those travelling to the regions of epidemic or in contact with infected patient(s) by the virus.

Apart from those transmissible to humans, other specific strains of coronavirus are also able to infect animals such as bats, pigs, cattle, turkeys, cats and dogs. There were also few cases of animal-to-human infection. Coronavirus can cause infection in humans and other vertebrates. Most types of coronaviruses transmit infection mainly via secretions and droplets. Some infected animals also suffer from having diarrhoea, and the virus present in the faeces can cause further disease transmission.

There is no vaccine as yet to prevent COVID-19. Prevention is the same as for other respiratory infections including washing hands frequently, wearing masks and cleaning up secretion from the mouth and nose appropriately. Other measures include avoiding crowded places such as markets or local hospitals, avoiding contact with animals and dead animals and avoiding eating raw meat or eggs. Additionally, you should wear masks and attend medical attention immediately when flu-like symptoms occur (such as body temperature ≧38℃, and coughing, etc)

Currently, there is no targeted treatment for COVID-19. Current treatment aims at supportive care. The anti-viral medications used for SARS have not been proven to help with the novel coronavirus infection. There is no vaccine as yet to prevent the novel (new) coronavirus. Please seek medical attention immediately if you are unwell.

Please wear a surgical mask immediately and call 1922 or local health bureau if you have been to or resided in the epidemic region affected by the novel coronavirus in the past 14 days, have been identified as a contact of an infected person or have developed fever or respiratory symptoms. When you call for help, please seek medical attention as instructed and provide doctors with detailed travel history and occupational exposure.

For living environments such as furniture and kitchen, you can apply 1:100 diluted bleach (500 ppm). For bathroom or toilet surfaces, apply 1:10 diluted bleach (5000ppm) to disinfect. You should disinfect once a day with freshly diluted bleach and make sure there is good airflow to maintain good air quality.